Customer Case Study – Jan Arbarbi
Customer Case Study | Jan Arbarbi
Meet Customer Dan Cocker
This month’s customer case study comes from a customer who uses Ashton Self Store for personal rather than business reasons. We put 5 questions to Jan to uncover why she uses us and whether she would recommend us to friends.
1. Why do you need to use a self Storage facility?
We moved abroad and needed somewhere to store the contents of our house.
2. Why did you choose Ashton Self Store?
We have used them before, and found they provide an excellent service.
3. How often do you visit the store?
Every two to three months, whenever we are back from abroad visiting.
4. Do you ever meet any of the staff when you’re on site? If so how would you describe the experience?
Excellent. The staff are very helpful.
5. Would you recommend Ashton Self Store to family, friends or colleagues?
6. How would you describe Ashton Self Store in three words?
Friendly, flexible and secure.